The management and personnel of Meddings Thermalec Ltd and their subsidiaries Meddings Machine Tools, Thermalec Products and Meddings Engineering, operate under the control of a Quality Measurement System as laid down in the ISO 9001/2015 series of standards. The Company places particular emphasis on meeting and exceeding client satisfaction by:
• Responding promptly to Customer enquiries and orders
• A constant pursuit of quality, value and reliability in the products and services that the Company supplies to its Customers
• Customer recognition of the Company’s quality, value and reliability through referrals and repeat orders
• To meet the specified requirement of the Customer, the Company applies a quality system in conjunction with other management controls. The Quality Manual and the Procedures Manual describe the system.
It is the Company’s policy to seek to operate to these standards continuously and to implement and operate fully the ISO 9001/2015 standards through registration and annual review.